Returns and Refunds

GlowTechHaven accepts return requests within 30 days of delivery for eligible unused, unopened products.

Return Eligibility

Products must be unused, unopened, and in their original packaging, with any original seals intact. Please provide your order number or receipt.

Opened or used skincare products are not eligible for change-of-mind returns. This does not affect your rights if an item is faulty, damaged, or incorrect.

How to Request a Return

Email info@glowtechhaven.com with your order number and the items you wish to return.

Once your return is approved, we will email you the return address and shipping instructions. Please do not send products back before receiving these instructions.

Return Shipping

Customers are responsible for return shipping costs for change-of-mind returns. For confirmed damaged, defective, or incorrect items, GlowTechHaven will cover any required return shipping.

Damaged, Defective, or Incorrect Items

Please contact info@glowtechhaven.com as soon as possible if there is an issue with your order. Include your order number and, where possible, photos of the item and packaging so we can review the issue and arrange an appropriate replacement or refund.

Refunds

We will notify you after receiving and inspecting your return. Approved refunds will be issued to your original payment method within 10 business days. Your bank or payment provider may require additional time to post the refund.

Exchanges

To request a different product, contact us to arrange a return of an eligible item and place a separate order.

Your Consumer Rights

This policy does not limit any cancellation, refund, or other consumer rights that apply under the law where you live.

For assistance, email info@glowtechhaven.com.